Technical support: Difference between revisions

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add link on copy/paste
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* Provide your complete output files where you see errors (copy and paste, or attach)
* Provide your complete output files where you see errors (copy and paste, or attach)
* Provide commands that you were executing
* Provide commands that you were executing
* Avoid sending screenshots or other large image attachments except when necessary - the plain text of your commands, job script etc. is usually more helpful  
* Avoid sending screenshots or other large image attachments except when necessary - the plain text of your commands, job script etc. is usually more helpful.  See [[FAQ#Copy_and_paste|Copy and paste]] if you have trouble with this.
* Identify the software (including the version) you were trying to use
* Identify the software (including the version) you were trying to use
* When did the problem happen?
* When did the problem happen?
Bureaucrats, cc_docs_admin, cc_staff
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