Technical support

From CC Doc
Jump to: navigation, search
Other languages:
English • ‎français

If you can't find the information you need on this wiki, send email to the address below that you think best matches your need:

To help us help you better, please include the following information:

  • Your full name
  • Compute Canada default username
  • University or institution
  • Describe what you did and what went wrong in as much detail as you can:
    • Copy and paste any error messages into your email, the command you were executing, the job identifier and the job script
    • Identify the software (including the version) and cluster(s) or system(s) you were trying to use

Things to beware:

  • Never send a password!
  • Maximum attachment size is 40 MB.