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Technical support: Difference between revisions
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Paths to files on clusters are even more helpful than a copy/paste as we get the full context
(add link on copy/paste) |
(Paths to files on clusters are even more helpful than a copy/paste as we get the full context) |
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| Line 24: | Line 24: | ||
* Cluster name | * Cluster name | ||
* Job ID | * Job ID | ||
* Provide your job submission script (copy and paste, or attach) | * Provide your job submission script (give the full path on the cluster, or copy and paste, or attach) | ||
* Provide your complete output files where you see errors (copy and paste, or attach) | * Provide your complete output files where you see errors (give the full path on the cluster, or copy and paste, or attach) | ||
* Provide commands that you were executing | * Provide commands that you were executing | ||
* Avoid sending screenshots or other large image attachments except when necessary - the plain text of your commands, job script etc. is usually more helpful. See [[FAQ#Copy_and_paste|Copy and paste]] if you have trouble with this. | * Avoid sending screenshots or other large image attachments except when necessary - the plain text of your commands, job script etc. is usually more helpful. See [[FAQ#Copy_and_paste|Copy and paste]] if you have trouble with this. | ||